Deficiency Records for Crossroads Care Center of Kenosha

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Updated as of April 01, 2022

This is not the most recent data for Crossroads Care Center of Kenosha. For the most recent information, click here.

A list of the most recent deficiencies for Crossroads Care Center of Kenosha. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2022-02-02 2022-02-18 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-02-02 2022-02-18 Y
Provide enough food/fluids to maintain a resident's health. Health 2022-02-02 2022-02-18 Y
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Health 2022-02-02 2022-02-18 Y
Provide and implement an infection prevention and control program. Health 2022-02-02 2022-02-18 Y
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Health 2021-11-11 2021-12-07 Y
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Health 2021-11-11 2021-12-07 Y
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2021-11-11 2021-12-07 Y
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Health 2021-11-11 2021-12-07 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-11-11 2021-12-07 Y
Provide enough food/fluids to maintain a resident's health. Health 2021-11-11 2021-12-07 Y
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Health 2021-11-11 2021-12-07 Y
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2021-11-11 2021-12-07 Y
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Health 2021-11-11 2021-12-07 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2021-04-01 2021-04-30 N
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Health 2021-04-01 2021-04-30 N
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2021-04-01 2021-04-30 N
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2021-04-01 2021-04-30 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2021-04-01 2021-04-30 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-04-01 2021-04-30 N
Provide safe and appropriate respiratory care for a resident when needed. Health 2021-04-01 2021-04-30 N
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Health 2021-04-01 2021-04-30 N
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Health 2021-04-01 2021-04-30 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2021-04-01 2021-04-30 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2021-04-01 2021-04-30 N
Provide and implement an infection prevention and control program. Health 2021-04-01 2021-04-30 N
Develop and implement policies and procedures for flu and pneumonia vaccinations. Health 2021-04-01 2021-04-30 N
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Health 2021-04-01 2021-04-30 Y
Plan the resident's discharge to meet the resident's goals and needs. Health 2021-04-01 2021-04-30 Y
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2021-03-30 2021-04-30 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2021-03-30 2021-04-30 N
Have simulated fire drills held at unexpected times. Fire Safety 2021-03-30 2021-04-30 N
Ensure proper usage of power strips and extension cords. Fire Safety 2021-03-30 2021-04-30 N
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2021-02-22 2021-03-22 Y
Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting. Health 2021-02-22 2021-03-22 Y
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2021-02-22 2021-03-22 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2021-02-22 2021-03-22 Y
Provide and implement an infection prevention and control program. Health 2020-11-24 2020-12-22 N
Perform COVID19 testing on residents and staff. Health 2020-11-24 2020-12-22 N
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident?s advance directives. Health 2020-12-02 2020-12-12 Y
Keep residents' personal and medical records private and confidential. Health 2020-10-21 2020-11-18 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2020-10-21 2020-11-18 Y
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2020-10-21 2020-11-18 Y
Provide and implement an infection prevention and control program. Health 2020-04-22 2020-05-21 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2020-01-15 2020-03-19 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2020-03-03 2020-03-19 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2020-02-25 2020-03-19 Y
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Health 2020-02-25 2020-03-19 Y
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Health 2020-01-15 2020-03-12 N
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2020-01-15 2020-02-25 N
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2020-01-15 2020-02-25 N
Provide enough food/fluids to maintain a resident's health. Health 2020-01-15 2020-02-25 N
Ensure that a resident does not develop patterns of decreased social interaction and/or increased withdrawn, angry, or depressive behaviors, unless unavoidable. Health 2020-01-15 2020-02-25 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2020-01-15 2020-02-25 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2020-01-15 2020-02-25 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2020-01-15 2020-02-25 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2020-01-15 2020-02-25 N
Provide and implement an infection prevention and control program. Health 2020-01-15 2020-02-25 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2020-01-15 2020-02-25 Y
Ensure precautions for handling oxygen cylinders and equipment are correctly followed. Fire Safety 2020-01-17 2020-01-17 N
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Health 2019-10-16 2019-11-11 Y
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2019-10-16 2019-11-11 Y
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2019-10-16 2019-11-11 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2019-10-16 2019-11-11 Y
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Health 2019-10-16 2019-11-11 Y
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2019-10-16 2019-11-11 Y
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Health 2019-10-16 2019-11-11 Y
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2019-10-16 2019-11-11 Y
Provide and implement an infection prevention and control program. Health 2019-10-16 2019-11-11 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2019-08-15 2019-09-16 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2019-08-15 2019-09-16 Y
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Health 2019-08-15 2019-09-16 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2019-08-15 2019-09-16 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2019-08-15 2019-09-16 Y
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2019-08-15 2019-09-16 Y
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2019-08-15 2019-09-16 Y
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2019-05-09 2019-05-30 Y
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. Health 2019-05-09 2019-05-30 Y
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2018-10-18 2018-11-16 N
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2018-10-18 2018-11-16 N
Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. Health 2018-10-18 2018-11-16 N
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Health 2018-10-18 2018-11-16 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2018-10-18 2018-11-16 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2018-10-18 2018-11-16 N
Provide enough food/fluids to maintain a resident's health. Health 2018-10-18 2018-11-16 N
Provide safe, appropriate dialysis care/services for a resident who requires such services. Health 2018-10-18 2018-11-16 N
Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Health 2018-10-18 2018-11-16 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2018-10-18 2018-11-16 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2018-10-18 2018-11-16 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2018-10-17 2018-11-09 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2018-10-17 2018-11-09 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2018-10-17 2018-11-09 N
Have simulated fire drills held at unexpected times. Fire Safety 2018-10-17 2018-11-09 N
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Fire Safety 2018-10-17 2018-11-09 N